Acceptance of Terms
By accessing our website, submitting a booking request, or communicating with us via WhatsApp, you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree, please do not use our services.
These terms apply to all visitors, customers, and anyone who interacts with our workshop through any channel including our website, WhatsApp, phone, or in person.
User Responsibilities
As a customer you are responsible for:
Providing accurate information when making a booking including your correct name, WhatsApp number, car details, and service required
Verifying all payment requests directly with our team on WhatsApp before transferring any amount
Arriving at the scheduled appointment time — late arrivals may result in rescheduling
Ensuring your vehicle is accessible and ready for the requested service upon arrival
Notifying us at least 24 hours in advance if you need to cancel or reschedule your appointment
We reserve the right to cancel or reschedule any booking if accurate information is not provided or if payment is not received within the agreed timeframe.
How We Use Your Data
For full details on how we collect, store, and use your personal information, please refer to our Privacy Policy. In summary, we use your information only to process your booking and communicate with you regarding your vehicle and service.
Privacy and Data Security
We take your privacy seriously. Your personal information is never sold, shared, or distributed to any third party. All communications regarding your booking, payment, and service are conducted through WhatsApp.
Please note that as payments are processed through WhatsApp, you are responsible for verifying the identity and payment details of our team before transferring any amount. We will never ask for payment through unverified numbers or third party platforms.
If you receive a suspicious payment request claiming to be from us, contact us immediately on our official number before proceeding.