Our Commitment
At TKGarage, customer satisfaction is our priority. If you're not completely satisfied with your purchase, you may request a return or refund under the conditions below.
7-Day Return Window
You may request a return within 7 days of receiving your order. Requests submitted after 7 days may not be eligible for a refund or exchange.
Return Eligibility
To qualify for a return, the item must:
Be unused and in its original condition.
Include all original packaging, accessories, and manuals.
Not be damaged due to misuse, improper installation, or customer handling.
Non-Returnable Items
The following items cannot be returned:
Used or installed products.
Custom-made or special-order items.
Clearance or final sale products.
Items returned without original packaging.
Refund Process
Once your returned item is received and inspected, we'll notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a reasonable timeframe.
Exchanges
If you received a damaged, defective, or incorrect product, we'll gladly replace it, subject to stock availability.
Return Shipping
Customers are responsible for return shipping costs unless the product received is damaged, defective, or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos of the product.
Need Help?
For any questions regarding returns or refunds, please contact the TKGarage support team before sending your item back. We're here to help and ensure the best possible experience.
